Developer: SmartRob Technologies Limited
App Name: TradeQuick – Buy, Sell & Declutter
1. Introduction
Welcome to TradeQuick, a classified marketplace app developed by SmartRob Technologies Limited.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app, website, and related services.
By downloading, registering, or using TradeQuick, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect information to provide better services and improve your experience. The information we may collect includes:
a. Personal Information
-
Full name
-
Email address
-
Phone number
-
Profile photo
-
Location (for nearby listings)
b. Usage Data
-
Ads you view or post
-
Search history and preferences
-
Chat messages with other users
-
Transaction or in-app activity logs
c. Device Information
-
Device type and model
-
Operating system
-
IP address
-
App version
-
Mobile network information
d. Media and Files
-
Photos and videos uploaded for product listings
-
Files voluntarily shared during chats or support requests
3. How We Use Your Information
TradeQuick uses your information to:
-
Create and manage your account
-
Enable buying and selling of products
-
Display relevant ads and listings near you
-
Communicate with you (via email, push notifications, or SMS)
-
Improve app performance and personalize content
-
Detect, prevent, and investigate fraud or abuse
-
Comply with legal or regulatory obligations
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your data.
However, we may share your information with:
-
Other Users: When you post an ad or contact a seller.
-
Service Providers: For hosting, analytics, and payment processing.
-
Legal Authorities: If required by law, court order, or to protect our rights.
All third-party partners are bound by confidentiality and data protection agreements.
5. Cookies and Tracking Technologies
TradeQuick may use cookies and similar technologies to:
-
Remember user preferences
-
Analyze app performance
-
Improve your browsing and search experience
You can control or delete cookies through your device settings.
6. Data Retention
We retain your information only for as long as necessary to:
-
Provide our services
-
Comply with legal obligations
-
Resolve disputes and enforce agreements
If you delete your account, your data will be permanently removed within 30 days, except where legally required to retain it.
7. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data.
While we strive for maximum protection, no online platform is completely risk-free.
We recommend you keep your login details confidential.
8. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Request corrections or updates to your information
-
Delete your account or withdraw consent
-
Request data portability (where applicable)
To exercise any of these rights, contact us at support@tradequick.ng.
9. Children’s Privacy
TradeQuick is intended for users 18 years and older.
We do not knowingly collect information from minors. If a child has provided personal information, please contact us for immediate deletion.
10. Third-Party Links and Services
TradeQuick may contain links to third-party websites or payment gateways.
We are not responsible for the content, privacy, or security practices of these external services.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted within the app or on our website with the updated “Effective Date.”
Please review it regularly to stay informed.
12. Contact Us
If you have any questions, complaints, or requests regarding your privacy, please contact us:
SmartRob Technologies Limited
Email: support@tradequick.ng
Phone: 08102998722
Address:Lagos, Nigeria